Best Available Rate Guarantee
If you can find a better online daily, weekly, or weekend rate than you found at www.hertz.com let us know here and we will match the rate and give you 10% off of that rate. The rate determination is measured by the “base rate” of the vehicle, and will not include taxes, fuel, surcharges or any other ancillary charges.
To qualify, the same comparison rate must have been found using the same pick-up and return locations, reservation dates and times, and rental car type for vehicle pick up before 12/31/17 within 24 hours of your booking on Hertz.com. The following additional exclusions apply:
- Rates from other car rental companies.
- Rates obtained through use of discounts, coupons, upgrade offers, pre-negotiated (e.g. group, government, corporate, tour, insurance replacement rental) or similar rates.
- Car rental components of inclusive or package rates.
- Rates that may be found on auction or wholesale websites or sites which do not display the name of the car rental company until after purchase.
- Pre-paid, discounted rates found outside of Hertz.com cannot be compared to non-pre-paid (“pay later”) rates obtained from Hertz.com.
Remember, rates change often. If a lower rate is later found on Hertz.com, the new rate will be honored, but the 10% discount will not apply.
Terms and Conditions:
Applies to rentals at participating locations in the United States and Canada. A reservation must be made at least 72 hours in advance of your rental by going direct to Hertz.com and booking the lowest available rate for that rental car type. You must also provide us with evidence of the source of the rate on the claim form, to include but not be limited to: (i) rental and return date and time; (ii) pick-up and return location (must be same location); (iii) vehicle type; (iv) lower fare amount; and (v) web address (URL) to the source’s website in the Questions/Comments area. From the evidence provided, we must be able to verify the lower online published rate is not available at Hertz.com. We will verify the comparison rental car rate within 48 hours of receiving your claim and notify you of the results. If the evidence provided is insufficient to verify the claim, we will contact you to provide us with additional evidence as necessary. If additional evidence is required, it must be provided in a timely manner or your claim may not be verified before your rental.
You shall be limited to six (6) Best Available Rate Guarantee claims per calendar year. Any modifications, changes or cancellations made to an existing booking that has an associated Best Available Rate Guarantee claim will result in voiding of the claim.
Hertz reserves the right to modify the Best Available Rate Guarantee terms or to restrict its availability to any person, at any time, for any or no reason, and without prior notice or liability. Hertz reserves the right to deny or reject a claim as a result of a Hertz or third-party printing, technical, or other error, or where such claim is, in our sole discretion, made fraudulently or in bad faith. The failure by Hertz to enforce any term or condition shall not constitute a waiver of that or any other term or condition.